We’re building the fastest way to triage support
Triage helps teams respond to customers, keep SLAs green, and stay focused. Opinionated defaults, clean workflows, and just enough automation.
2.4k
Active users
99.95%
Uptime
< 200ms
Avg API latency
7d
Time to value
Our values
A product philosophy that keeps teams shipping.
Fast by default
Snappy UI, instant search, and predictable controls so you can move.
Privacy first
Customer data stays yours. We minimize collection and maximize control.
Pragmatic automation
Automate the work you repeat, surface the work that needs judgment.
Built for teams
Roles, permissions, and collaboration that get out of your way.
Why we built Triage
Modern support tools are either heavyweight and slow or too bare-bones. Triage is a focused middle ground—clean, fast, and built around queues, SLAs and quick actions. We obsess over the 80% of work you do every day and make it frictionless.
In a hurry?
Jump right in and explore the dashboard.
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Team
A small, senior crew building the tool we wanted for our own customers.
Brian Pluhar
Founder & Engineer
Jane Smith
Design
Alex Lee
Frontend
Priya Patel
Backend
Ready to triage faster?
Start now—no credit card required.